Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@laminutia.com. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@laminutia.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

WARRANTY

The warranty for watches is valid for a period of twenty-four (24) months from the date of purchase and three (3) months for batteries. Upon expiration of the warranty period, any repairs will be subject to a service charge. If the defects are detected during the warranty period, we will cover all shipping cost to our service centers if warranty is applicable. If items are used, it is not possible to return or replace these items.

If there are detected manufacturing defects when items are received and not being used yet, it is possible to return goods and get full refund, replace items or request repair.